60-Day Guarantee
We believe in our products — and your results.
If Silté doesn’t work for you, we’ll refund your order within 60 days. No stress, no hassle. We only ask for a little proof to keep things fair and protect our guarantee from abuse.
How It Works (Step by Step)
1. Take a “before” photo
Before you start using your Dead Sea Mud Mask, take a clear photo of your skin.
(Tip: Good lighting, straight angle, and no filters work best.)
2. Use the product consistently
Apply the Dead Sea Mud Mask 3 times per week as directed.
Don’t let the mask dry until it cracks — less is more.
3. Take an “after” photo
After 8–12 weeks of consistent use, take another photo of your skin in the same conditions as the first.
4. Email us your photos and order number
Send your before/after photos together with your order number to info@silte.store.
5. Get your refund
Once approved, we’ll send you instructions for returning the product. Refunds are processed within 7 business days after we receive your return.
✨ We stand behind every jar of Silté — if it doesn’t work for you, we don’t want your money.
Why We Ask for Photos
Most customers see great improvements in redness and breakouts. But since every skin is different, we request before/after photos to confirm your results. This protects our guarantee and helps us keep offering it to everyone.
Frequently Asked Questions
Do I have to return the product?
Yes — if your claim is approved, we’ll provide return instructions and cover the shipping cost.
How long does the refund take?
Refunds are processed within 7 business days once your return is received.
Are all products covered?
Yes, every Silté product is protected by our 90-Day Guarantee.
Is Silté safe for sensitive skin?
Yes. All our products are designed for sensitive, redness-prone skin. Still, we recommend a patch test on a small area before full use.
Need Help?
We’re real people and happy to assist.
📧 info@silte.store